GET
/
v1
/
tickets
/
{id}
/
related
curl --request GET \
  --url https://platform.thena.ai/v1/tickets/{id}/related \
  --header 'x-api-key: <api-key>'
{
  "status": true,
  "message": "Success",
  "timestamp": "2024-01-01T00:00:00.000Z",
  "data": [
    {
      "id": "<string>",
      "ticketIdentifier": "<string>",
      "title": "<string>",
      "ticketId": 123,
      "description": "<string>",
      "source": "<string>",
      "accountId": "<string>",
      "status": "<string>",
      "statusId": "<string>",
      "priority": "<string>",
      "priorityId": "<string>",
      "storyPoints": 123,
      "account": "<string>",
      "teamId": "<string>",
      "teamName": "<string>",
      "teamIdentifier": "<string>",
      "subTeamId": "<string>",
      "subTeamName": "<string>",
      "subTeamIdentifier": "<string>",
      "isPrivate": true,
      "typeId": "<string>",
      "type": "<string>",
      "assignedAgent": "<string>",
      "assignedAgentId": "<string>",
      "assignedAgentEmail": "<string>",
      "assignedAgentAvatar": "<string>",
      "requestorEmail": "<string>",
      "customerContactId": "<string>",
      "customerContactFirstName": "<string>",
      "customerContactLastName": "<string>",
      "customerContactEmail": "<string>",
      "submitterEmail": "<string>",
      "customFieldValues": [
        "<string>"
      ],
      "deletedAt": "<string>",
      "archivedAt": "<string>",
      "createdAt": "<string>",
      "updatedAt": "<string>",
      "formId": "<string>",
      "aiGeneratedTitle": "<string>",
      "aiGeneratedSummary": "<string>",
      "sentiment": "<string>",
      "sentimentId": "<string>"
    }
  ]
}

Authorizations

x-api-key
string
header
required

Enter your API key

Path Parameters

id
string
required

Query Parameters

linked
boolean

Whether to fetch linked tickets

subtickets
boolean

Whether to fetch subtickets

duplicate
boolean

Whether to fetch duplicate tickets

page
number

The page number to fetch tickets by

limit
number

The limit of tickets to fetch

Response

200
application/json

Operation successful

The response is of type object.