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POST
/
v1
/
tickets
/
type
Create a new custom ticket type
curl --request POST \
  --url https://platform.thena.ai/v1/tickets/type \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "color": "#000000",
  "icon": "<string>",
  "autoAssign": true,
  "isActive": true,
  "name": "Bug",
  "teamId": "team_123"
}'
{
  "status": true,
  "message": "Success",
  "timestamp": "2024-01-01T00:00:00.000Z",
  "data": {
    "id": "<string>",
    "name": "<string>",
    "color": "<string>",
    "icon": "<string>",
    "isActive": true,
    "teamId": "<string>",
    "organizationId": "<string>",
    "autoAssign": true
  }
}

Authorizations

​
Authorization
string
header
required

Enter the bearer token

Body

application/json
​
name
string
required

The name of the ticket type

Example:

"Bug"

​
teamId
string
required

The team id of the ticket type

Example:

"team_123"

​
color
string

The color of the ticket type

Example:

"#000000"

​
icon
string

Link to the icon of the ticket type

​
autoAssign
boolean

Whether to auto assign the ticket type

Example:

true

​
isActive
boolean

Whether the ticket type is active

Example:

true

Response

Operation successful

​
status
boolean
default:true
required

The status of the response

​
message
string
default:Success
required

The message of the response

​
timestamp
string<date-time>
default:2024-01-01T00:00:00.000Z
required

The timestamp of the response

​
data
object
required

The response for create/update/delete ticket type operations