curl --request GET \
  --url https://platform.thena.ai/v1/tickets \
  --header 'x-api-key: <api-key>'

{
  "status": true,
  "message": "Success",
  "timestamp": "2024-01-01T00:00:00.000Z",
  "data": [
    {
      "id": "<string>",
      "ticketIdentifier": "<string>",
      "title": "<string>",
      "ticketId": 123,
      "description": "<string>",
      "source": "<string>",
      "accountId": "<string>",
      "status": "<string>",
      "statusId": "<string>",
      "priority": "<string>",
      "priorityId": "<string>",
      "storyPoints": 123,
      "account": "<string>",
      "teamId": "<string>",
      "teamName": "<string>",
      "teamIdentifier": "<string>",
      "subTeamId": "<string>",
      "subTeamName": "<string>",
      "subTeamIdentifier": "<string>",
      "isPrivate": true,
      "typeId": "<string>",
      "type": "<string>",
      "assignedAgent": "<string>",
      "assignedAgentId": "<string>",
      "assignedAgentEmail": "<string>",
      "assignedAgentAvatar": "<string>",
      "requestorEmail": "<string>",
      "customerContactId": "<string>",
      "customerContactFirstName": "<string>",
      "customerContactLastName": "<string>",
      "customerContactEmail": "<string>",
      "submitterEmail": "<string>",
      "customFieldValues": [
        "<string>"
      ],
      "deletedAt": "<string>",
      "archivedAt": "<string>",
      "createdAt": "<string>",
      "updatedAt": "<string>",
      "formId": "<string>",
      "aiGeneratedTitle": "<string>",
      "aiGeneratedSummary": "<string>",
      "sentiment": "<string>",
      "sentimentId": "<string>",
      "teamIcon": "<string>",
      "teamColor": "<string>",
      "teamOrganizationId": "<string>",
      "teamParentTeamId": "<string>",
      "teamDescription": "<string>",
      "teamConfigurationId": "<string>",
      "teamTeamOwnerId": "<string>",
      "teamIsActive": true,
      "teamIsPrivate": true,
      "teamCreatedAt": "<string>",
      "teamUpdatedAt": "<string>",
      "teamDeletedAt": "<string>",
      "teamArchivedAt": "<string>",
      "subTeamIcon": "<string>",
      "subTeamColor": "<string>",
      "subTeamOrganizationId": "<string>",
      "subTeamParentTeamId": "<string>",
      "subTeamDescription": "<string>",
      "subTeamConfigurationId": "<string>",
      "subTeamTeamOwnerId": "<string>",
      "subTeamIsActive": true,
      "subTeamIsPrivate": true,
      "subTeamCreatedAt": "<string>",
      "subTeamUpdatedAt": "<string>",
      "subTeamDeletedAt": "<string>",
      "subTeamArchivedAt": "<string>",
      "lastCustomerComment": "<string>",
      "lastVendorComment": "<string>",
      "lastComment": "<string>"
    }
  ]
}