POST
/
v1
/
tickets
/
{id}
/
comment
curl --request POST \
  --url https://platform.thena.ai/v1/tickets/{id}/comment \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <api-key>' \
  --data '{
  "content": "<string>",
  "contentHtml": "<string>",
  "contentJson": "<string>",
  "threadName": "<string>",
  "parentCommentId": "<string>",
  "commentVisibility": "<string>",
  "commentType": "<string>",
  "customerEmail": "<string>",
  "metadata": {},
  "attachmentIds": [
    "<string>"
  ],
  "impersonatedUserEmail": "<string>",
  "impersonatedUserName": "<string>",
  "impersonatedUserAvatar": "<string>",
  "shouldSendEmail": true
}'
{
  "status": true,
  "message": "Success",
  "timestamp": "2024-01-01T00:00:00.000Z",
  "data": {
    "id": "<string>",
    "content": "<string>",
    "contentHtml": "<string>",
    "contentJson": "<string>",
    "contentMarkdown": "<string>",
    "isEdited": true,
    "threadName": "<string>",
    "commentVisibility": "<string>",
    "commentType": "<string>",
    "isPinned": true,
    "sourceEmailId": "<string>",
    "metadata": {},
    "parentCommentId": "<string>",
    "createdAt": "<string>",
    "updatedAt": "<string>",
    "author": "<string>",
    "authorId": "<string>",
    "authorUserType": "<string>",
    "customerContactId": "<string>",
    "customerContactEmail": "<string>",
    "customerContactFirstName": "<string>",
    "customerContactLastName": "<string>",
    "customerContactAvatarUrl": "<string>",
    "authorAvatarUrl": "<string>",
    "impersonatedUserEmail": "<string>",
    "impersonatedUserName": "<string>",
    "impersonatedUserAvatar": "<string>",
    "attachments": [
      "<string>"
    ]
  }
}

Authorizations

x-api-key
string
header
required

Enter your API key

Path Parameters

id
string
required

Body

application/json

Response

201
application/json

Operation successful

The response is of type object.