curl --request POST \
  --url https://platform.thena.ai/v1/tickets/{id}/comment \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <api-key>' \
  --data '
{
  "content": "<string>",
  "contentHtml": "<string>",
  "contentJson": "<string>",
  "threadName": "<string>",
  "parentCommentId": "<string>",
  "commentVisibility": "<string>",
  "commentType": "<string>",
  "customerEmail": "<string>",
  "metadata": {},
  "attachmentIds": [
    "<string>"
  ],
  "impersonatedUserEmail": "<string>",
  "impersonatedUserName": "<string>",
  "impersonatedUserAvatar": "<string>",
  "shouldSendEmail": true,
  "deDuplicationKey": "<string>"
}
'

import requests

url = "https://platform.thena.ai/v1/tickets/{id}/comment"

payload = {
    "content": "<string>",
    "contentHtml": "<string>",
    "contentJson": "<string>",
    "threadName": "<string>",
    "parentCommentId": "<string>",
    "commentVisibility": "<string>",
    "commentType": "<string>",
    "customerEmail": "<string>",
    "metadata": {},
    "attachmentIds": ["<string>"],
    "impersonatedUserEmail": "<string>",
    "impersonatedUserName": "<string>",
    "impersonatedUserAvatar": "<string>",
    "shouldSendEmail": True,
    "deDuplicationKey": "<string>"
}
headers = {
    "x-api-key": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'x-api-key': '<api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    content: '<string>',
    contentHtml: '<string>',
    contentJson: '<string>',
    threadName: '<string>',
    parentCommentId: '<string>',
    commentVisibility: '<string>',
    commentType: '<string>',
    customerEmail: '<string>',
    metadata: {},
    attachmentIds: ['<string>'],
    impersonatedUserEmail: '<string>',
    impersonatedUserName: '<string>',
    impersonatedUserAvatar: '<string>',
    shouldSendEmail: true,
    deDuplicationKey: '<string>'
  })
};

fetch('https://platform.thena.ai/v1/tickets/{id}/comment', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://platform.thena.ai/v1/tickets/{id}/comment",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'content' => '<string>',
    'contentHtml' => '<string>',
    'contentJson' => '<string>',
    'threadName' => '<string>',
    'parentCommentId' => '<string>',
    'commentVisibility' => '<string>',
    'commentType' => '<string>',
    'customerEmail' => '<string>',
    'metadata' => [
        
    ],
    'attachmentIds' => [
        '<string>'
    ],
    'impersonatedUserEmail' => '<string>',
    'impersonatedUserName' => '<string>',
    'impersonatedUserAvatar' => '<string>',
    'shouldSendEmail' => true,
    'deDuplicationKey' => '<string>'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json",
    "x-api-key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://platform.thena.ai/v1/tickets/{id}/comment"

	payload := strings.NewReader("{\n  \"content\": \"<string>\",\n  \"contentHtml\": \"<string>\",\n  \"contentJson\": \"<string>\",\n  \"threadName\": \"<string>\",\n  \"parentCommentId\": \"<string>\",\n  \"commentVisibility\": \"<string>\",\n  \"commentType\": \"<string>\",\n  \"customerEmail\": \"<string>\",\n  \"metadata\": {},\n  \"attachmentIds\": [\n    \"<string>\"\n  ],\n  \"impersonatedUserEmail\": \"<string>\",\n  \"impersonatedUserName\": \"<string>\",\n  \"impersonatedUserAvatar\": \"<string>\",\n  \"shouldSendEmail\": true,\n  \"deDuplicationKey\": \"<string>\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("x-api-key", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://platform.thena.ai/v1/tickets/{id}/comment")
  .header("x-api-key", "<api-key>")
  .header("Content-Type", "application/json")
  .body("{\n  \"content\": \"<string>\",\n  \"contentHtml\": \"<string>\",\n  \"contentJson\": \"<string>\",\n  \"threadName\": \"<string>\",\n  \"parentCommentId\": \"<string>\",\n  \"commentVisibility\": \"<string>\",\n  \"commentType\": \"<string>\",\n  \"customerEmail\": \"<string>\",\n  \"metadata\": {},\n  \"attachmentIds\": [\n    \"<string>\"\n  ],\n  \"impersonatedUserEmail\": \"<string>\",\n  \"impersonatedUserName\": \"<string>\",\n  \"impersonatedUserAvatar\": \"<string>\",\n  \"shouldSendEmail\": true,\n  \"deDuplicationKey\": \"<string>\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://platform.thena.ai/v1/tickets/{id}/comment")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["x-api-key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"content\": \"<string>\",\n  \"contentHtml\": \"<string>\",\n  \"contentJson\": \"<string>\",\n  \"threadName\": \"<string>\",\n  \"parentCommentId\": \"<string>\",\n  \"commentVisibility\": \"<string>\",\n  \"commentType\": \"<string>\",\n  \"customerEmail\": \"<string>\",\n  \"metadata\": {},\n  \"attachmentIds\": [\n    \"<string>\"\n  ],\n  \"impersonatedUserEmail\": \"<string>\",\n  \"impersonatedUserName\": \"<string>\",\n  \"impersonatedUserAvatar\": \"<string>\",\n  \"shouldSendEmail\": true,\n  \"deDuplicationKey\": \"<string>\"\n}"

response = http.request(request)
puts response.read_body

{
  "status": true,
  "message": "Success",
  "timestamp": "2024-01-01T00:00:00.000Z",
  "data": {
    "id": "<string>",
    "content": "<string>",
    "contentHtml": "<string>",
    "contentJson": "<string>",
    "contentMarkdown": "<string>",
    "isEdited": true,
    "threadName": "<string>",
    "commentVisibility": "<string>",
    "commentType": "<string>",
    "isPinned": true,
    "sourceEmailId": "<string>",
    "metadata": {},
    "parentCommentId": "<string>",
    "createdAt": "<string>",
    "updatedAt": "<string>",
    "author": "<string>",
    "authorId": "<string>",
    "authorUserType": "<string>",
    "customerContactId": "<string>",
    "customerContactEmail": "<string>",
    "customerContactFirstName": "<string>",
    "customerContactLastName": "<string>",
    "customerContactAvatarUrl": "<string>",
    "authorAvatarUrl": "<string>",
    "impersonatedUserEmail": "<string>",
    "impersonatedUserName": "<string>",
    "impersonatedUserAvatar": "<string>",
    "attachments": [
      "<string>"
    ],
    "deletedAt": "<string>"
  }
}

{
  "statusCode": 400,
  "error": "Bad Request",
  "message": "Ticket ID is required!"
}

{
  "statusCode": 404,
  "error": "Not Found",
  "message": "Ticket not found!"
}