PATCH
/
v1
/
tickets
/
{id}
/
log
curl --request PATCH \
  --url https://platform.thena.ai/v1/tickets/{id}/log \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --header 'x-org-id: <api-key>' \
  --data '{
  "description": "Worked on the ticket for 2 hours",
  "timeSpentMinutes": 120
}'
{
  "status": true,
  "message": "Success",
  "timestamp": "2024-01-01T00:00:00.000Z",
  "data": {
    "ticketId": "<string>",
    "userId": "<string>",
    "userName": "<string>",
    "description": "<string>",
    "timeSpentMinutes": 123,
    "createdAt": "<string>",
    "updatedAt": "<string>"
  }
}

Authorizations

​
Authorization
string
header
required

Enter JWT bearer token

​
x-org-id
string
header
required

Enter organization ID

Path Parameters

​
id
string
required

Body

application/json
​
description
string
required

The description of the time log

Example:

"Worked on the ticket for 2 hours"

​
timeSpentMinutes
number
required

The time spent in minutes

Example:

120

Response

200
application/json
Operation successful
​
status
boolean
default:true
required

The status of the response

​
message
string
default:Success
required

The message of the response

​
timestamp
string
default:2024-01-01T00:00:00.000Z
required

The timestamp of the response

​
data
object
required

The response for create/update/delete ticket time log operations