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API reference
MCP tools
Platform
- GETGet all tickets
- POSTCreate a ticket
- POSTCreate tickets in bulk
- GETGet a ticket
- PATCHUpdate a ticket
- PATCHUpdate tickets in bulk
- DELDelete a ticket
- POSTDelete tickets in bulk
- PATCHAssign a ticket to an agent
- PATCHReassign a ticket to a team
- GETGet ticket related
- POSTComment on a ticket
- GETGet comments for a ticket
- Get comments for a ticket by user type
- Attach a file to a ticket
- Get v1tickets attachments
- POSTCreate a new ticket status
- GETGet all ticket statuses
- GETGet a ticket status by its ID
- PATCHUpdate a ticket status
- DELDelete a custom ticket status
- PATCHUnarchive a ticket
- PATCHArchive a ticket
- PATCHArchive tickets in bulk
Agent studio
Workflows
SLA
Apps platform
Help Center
Delete a ticket status
curl --request DELETE \
--url https://platform.thena.ai/v1/tickets/status/{id} \
--header 'x-api-key: <api-key>'Tickets
Delete a custom ticket status
DELETE
/
v1
/
tickets
/
status
/
{id}
Delete a ticket status
curl --request DELETE \
--url https://platform.thena.ai/v1/tickets/status/{id} \
--header 'x-api-key: <api-key>'Documentation Index
Fetch the complete documentation index at: https://docs.thena.ai/llms.txt
Use this file to discover all available pages before exploring further.
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