PATCH
/
v1
/
tickets
/
bulk
curl --request PATCH \
  --url https://platform.thena.ai/v1/tickets/bulk \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <api-key>' \
  --data '{
  "statusId": "<string>",
  "typeId": "<string>",
  "priorityId": "<string>",
  "assignedAgentId": "<string>",
  "isPrivate": true,
  "ticketIds": [
    "<string>"
  ]
}'
{
  "status": true,
  "message": "Success",
  "timestamp": "2024-01-01T00:00:00.000Z",
  "data": {
    "updated": [
      {
        "id": "<string>",
        "title": "<string>"
      }
    ],
    "skipped": [
      {
        "id": "<string>",
        "reason": "<string>"
      }
    ]
  }
}

Authorizations

x-api-key
string
header
required

Enter your API key

Body

application/json

Response

200
application/json

Operation successful

The response is of type object.