cURL
curl --request PATCH \ --url https://platform.thena.ai/v1/tickets/bulk \ --header 'Content-Type: application/json' \ --header 'x-api-key: <api-key>' \ --data '{ "statusId": "<string>", "typeId": "<string>", "priorityId": "<string>", "assignedAgentId": "<string>", "isPrivate": true, "ticketIds": [ "<string>" ] }'
{ "status": true, "message": "Success", "timestamp": "2024-01-01T00:00:00.000Z", "data": { "updated": [ { "id": "<string>", "title": "<string>" } ], "skipped": [ { "id": "<string>", "reason": "<string>" } ] } }
Enter your API key
The IDs of the tickets to update
The ID of the status
The ID of the type
The ID of the priority
The ID of the assigned agent
Whether the ticket is private
Operation successful
The status of the response
The message of the response
The timestamp of the response
The tickets updated
Show child attributes