GET
/
v1
/
tickets
/
{id}
/
comments
cURL
curl --request GET \
  --url https://platform.thena.ai/v1/tickets/{id}/comments \
  --header 'x-api-key: <api-key>'
{
  "status": true,
  "message": "Success",
  "timestamp": "2024-01-01T00:00:00.000Z",
  "data": [
    {
      "id": "<string>",
      "content": "<string>",
      "contentHtml": "<string>",
      "contentJson": "<string>",
      "contentMarkdown": "<string>",
      "isEdited": true,
      "threadName": "<string>",
      "commentVisibility": "<string>",
      "commentType": "<string>",
      "isPinned": true,
      "sourceEmailId": "<string>",
      "metadata": {},
      "parentCommentId": "<string>",
      "createdAt": "<string>",
      "updatedAt": "<string>",
      "author": "<string>",
      "authorId": "<string>",
      "authorUserType": "<string>",
      "customerContactId": "<string>",
      "customerContactEmail": "<string>",
      "customerContactFirstName": "<string>",
      "customerContactLastName": "<string>",
      "customerContactAvatarUrl": "<string>",
      "authorAvatarUrl": "<string>",
      "impersonatedUserEmail": "<string>",
      "impersonatedUserName": "<string>",
      "impersonatedUserAvatar": "<string>",
      "attachments": [
        "<string>"
      ],
      "deletedAt": "<string>"
    }
  ]
}

Authorizations

x-api-key
string
header
required

Enter your API key

Path Parameters

id
string
required

Query Parameters

page
number

The page number

limit
number

The limit number of comments to fetch

commentType
enum<string>
required

The type of comments to fetch

Available options:
comment,
note
visibility
enum<string>
required

The visibility of the comments to fetch

Available options:
private,
public

Response

Operation successful

status
boolean
default:true
required

The status of the response

message
string
default:Success
required

The message of the response

timestamp
string<date-time>
default:2024-01-01T00:00:00.000Z
required

The timestamp of the response

data
object[]
required

The comments fetched