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API reference
MCP tools
Platform
- GETGet all tickets
- POSTCreate a ticket
- POSTCreate tickets in bulk
- GETGet a ticket
- PATCHUpdate a ticket
- PATCHUpdate tickets in bulk
- DELDelete a ticket
- POSTDelete tickets in bulk
- PATCHAssign a ticket to an agent
- PATCHReassign a ticket to a team
- GETGet ticket related
- POSTComment on a ticket
- GETGet comments for a ticket
- Get comments for a ticket by user type
- Attach a file to a ticket
- Get v1tickets attachments
- POSTCreate a new ticket status
- GETGet all ticket statuses
- GETGet a ticket status by its ID
- PATCHUpdate a ticket status
- DELDelete a custom ticket status
- PATCHUnarchive a ticket
- PATCHArchive a ticket
- PATCHArchive tickets in bulk
Agent studio
Workflows
SLA
Apps platform
Help Center
cURL
Copy
curl --request POST \
--url https://platform.thena.ai/v1/tickets/bulk/bulk-delete \
--header 'Content-Type: application/json' \
--header 'x-api-key: <api-key>' \
--data '
{
"ticketIds": [
"<string>"
]
}
'Tickets
Delete tickets in bulk
POST
/
v1
/
tickets
/
bulk
/
bulk-delete
cURL
Copy
curl --request POST \
--url https://platform.thena.ai/v1/tickets/bulk/bulk-delete \
--header 'Content-Type: application/json' \
--header 'x-api-key: <api-key>' \
--data '
{
"ticketIds": [
"<string>"
]
}
'⌘I