Authorizations
Enter your API key
Path Parameters
Body
Update ticket request body
The ID of the assigned agent
The ID of the account
The email of the assigned agent
The description of the ticket
The due date of the ticket
The email of the submitter
The ID of the status, status id if provided is used over status name
The name of the status to match against
The ID of the priority, priority id if provided is used over priority name
The name of the priority to match against
The ID of the sentiment
The metadata of the ticket
The ID of the type
Whether the ticket is private
The source of the ticket
The AI generated title of the ticket
The AI generated summary of the ticket
The attachment URLs
The custom field values
Whether the ticket is proactive
The closed date of the ticket
The ID of the user who closed the ticket
The proactive channels associated with the ticket
The title of the ticket
The ID of the sub-team
The ID of the form
Whether to auto-link Slack channel metadata from the ticket to the selected account
Response
Operation successful