Authorizations
Enter your API key
Body
Create ticket request body
The title of the ticket
The email of the requestor
The ID of the team
The ID of the assigned agent
The ID of the account
The email of the assigned agent
The description of the ticket
The due date of the ticket
The email of the submitter
The ID of the status, status id if provided is used over status name
The name of the status to match against
The ID of the priority, priority id if provided is used over priority name
The name of the priority to match against
The ID of the sentiment
The metadata of the ticket
The ID of the type
Whether the ticket is private
The source of the ticket
The AI generated title of the ticket
The AI generated summary of the ticket
The attachment URLs
The custom field values
Whether the ticket is proactive
The closed date of the ticket
The ID of the user who closed the ticket
The proactive channels associated with the ticket
Whether to perform routing
The ID of the form
The content of the customer comment
The HTML content of the customer comment
The JSON content of the customer comment
The attachment IDs for the customer comment
The metadata for the customer comment
The impersonated user name for the customer comment
The impersonated user email for the customer comment
The impersonated user avatar for the customer comment
A deduplication key provided by an external application. The platform uses this key to prevent the creation of duplicate tickets.
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Response
Operation successful