Thena supports multiple teams, each with its own dedicated workspace. Whether it’s Support, Success, or Solutions, every team gets its own board, settings, and identity—designed for how they work.
🚀Built for multi-team operations
Each with its own triage, automation, and reporting setup.
Centralized ticketing for Customer support
Escalation workflows for Solutions engineers
Proactive touchpoints for Customer success
Name and icon
Set your team’s visual identity.
Identifier
Short code for ticket IDs and cross-tool tracking.
Privacy control
Public (org-wide) or private (invite-only) access.