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Release history
📢 September 4, 2025
Broadcast campaigns to communicate with customers across email and Slack channels with comprehensive analytics and audience management.
Broadcasts
Create and manage broadcast campaigns to communicate with your customers simultaneously across multiple channels. Whether you’re announcing new features, sharing important updates, or conducting surveys, broadcasts help you reach your entire customer base efficiently and consistently.
Key features
- Multi-channel delivery: Send messages simultaneously via email and Slack with content optimized for each channel.
- Smart audience targeting: Create static lists for specific contacts or dynamic audiences that automatically update based on filter criteria.
- Rich content editor: Compose engaging messages with text formatting, links, images, code blocks, and pre-built templates for common scenarios.
- Flexible scheduling: Send broadcasts immediately or schedule them for future delivery with timezone-aware timing.
- Comprehensive analytics: Track opens, clicks, views, reactions, and delivery success with detailed performance metrics and recall functionality for Slack messages.
- Template library: Speed up broadcast creation with pre-built templates for product releases, system outages, company updates, and feature announcements.