/* Custom styles for Mintlify documentation */

/* Override dark mode primary color to match light mode */
html.dark {
  --primary: #6A00FF !important;
  --primary-foreground: white !important;
  --nextra-primary-hue: 265 !important;
  --nextra-primary-saturation: 100% !important;
}

/* Ensure buttons and interactive elements use the correct color */
html.dark .nx-text-primary-600,
html.dark .nx-border-primary-600,
html.dark .nx-bg-primary-600,
html.dark [class*="primary-600"] {
  color: #6A00FF !important;
  border-color: #6A00FF !important;
  background-color: #6A00FF !important;
}

/* Ensure hover states also use the correct color */
html.dark .hover\:nx-text-primary-600:hover,
html.dark .hover\:nx-border-primary-600:hover,
html.dark .hover\:nx-bg-primary-600:hover {
  color: #6A00FF !important;
  border-color: #6A00FF !important;
  background-color: #6A00FF !important;
}

/* Apply 4px border radius to various elements */
/* Images */
img,
.nx-img,
.nextra-content img,
.dark .nextra-content img,
[class*="image"],
[class*="img"] {
  border-radius: 4px !important;
}

/* Cards */
.card,
.nx-card,
[class*="card"],
div[class*="Card"],
.nextra-card,
.nx-rounded-xl,
.nx-rounded-lg {
  border-radius: 4px !important;
}

/* Banners */
.banner,
.nx-banner,
[class*="banner"],
.alert,
.nx-alert,
[class*="alert"],
.callout,
.nx-callout,
[class*="callout"] {
  border-radius: 4px !important;
}

/* Accordions */
.group,
[role="button"],
[role="region"],
[data-state="open"],
[data-state="closed"],
[class*="rounded"] {
  border-radius: 4px !important;
}

/* Code blocks */
pre,
code,
.nx-pre,
.nx-code,
[class*="code-block"],
.nextra-code-block {
  border-radius: 4px !important;
}

/* Buttons and interactive elements */
button,
.button,
.nx-button,
[class*="btn"],
[type="button"],
[type="submit"] {
  border-radius: 4px !important;
}

/* Input elements */
input,
textarea,
select,
.nx-input,
.nx-textarea,
.nx-select {
  border-radius: 4px !important;
}


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Thena AI

Technical overview of Thena platform core concepts and integrations

Getting started

Learn how the Thena apps framework works and how to build with it

Overview

Complete guide to configuring your app manifest

App manifest

Webhooks

Complete API reference documentation for the Thena platform.

Introduction

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Thena MCP server

Complete history of updates and changes to the Thena platform.

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AI web chat, improved documentation, and more

🤖 June 10, 2025

⭐ June 9, 2025

Introducing Auto-responder: Advanced multi-channel response automation.

💬 June 3rd, 2025

Introducing Thena MCP server for AI model integration.

🤖 May 22nd, 2025

Introducing internal threads and emoji actions for faster team collaboration.

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Advanced APIs release and enhanced Kanban board with row pivoting.

⚡ May 1st, 2025

A new Accounts experience with unified view, tasks, notes, and custom fields.

🏢 April 24th, 2025

Smarter notifications, internal threads, and customizable themes.

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Say hello to the new Thena — where AI, service, and scale meet for modern B2B teams.

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Learn about the core concepts and capabilities of the Thena Platform

Introduction to Platform

Quick start guide to begin using the Thena Platform

Getting Started

Understanding Thena Platform's security model and access control system

Authentication & Authorization

Managing access control and permissions in Thena Platform

Permission Management

Understanding organizations in the Thena Platform

Oveview

Understanding teams and their implementation in the Thena Platform

Managing team members and their roles in the Thena Platform

Members

Configure and manage ticket routing rules for teams

Routing

Track and analyze time spent on support activities

Time Tracking

Configure and manage team skills for efficient ticket routing

Skills Management

Understanding work units and their implementation in the Thena Platform

Understanding tickets and their implementation in the Thena Platform

Understanding the ticket lifecycle and status transitions in the Thena Platform

Lifecycle

Understanding and managing ticket statuses in the Thena Platform

Status Management

Understanding standard ticket fields and tags in the Thena Platform

Fields and Tags

Understanding and managing ticket drafts in the Thena Platform

Draft Tickets

Configure and manage SLA policies for tickets

SLA (Service Level Agreements)

Understanding custom fields in the Thena Platform

Available custom field types in the Thena Platform

Types

How to configure custom fields in the Thena Platform

Configuration

Setting up validation rules for custom fields

Validation

Introduction to forms in the Thena Platform

Forms Overview

Step-by-step guide to building forms in the Thena Platform

Building Forms

Implementing validation for forms in the Thena Platform

Form Validation

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Custom Fields

Understanding accounts and their implementation in the Thena Platform

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Track and manage all interactions with customer accounts

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Document and manage account-related information and updates

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Manage and track account-related action items and follow-ups

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Connect Thena Platform with Slack for seamless ticket management and collaboration

Understanding Slack events and their integration with Thena workflows

Slack Events

Available Slack activities and their usage in Thena workflows

Slack Activities

Step-by-step guide to install and configure the Slack integration

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Configure Slack integration settings for your team

Integrate Thena Platform with Microsoft Teams for unified ticket management

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Configure email-based ticket management in Thena Platform

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Configure email domains and team email addresses for Thena Platform

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Comprehensive guide to all events emitted by the Thena platform

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Complete list of all events available in the Thena platform

Platform events list

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Comprehensive security guidelines for the Thena Platform

Security Best Practices

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Build AI-powered applications with Thena App Studio

Introduction to App Studio

Learn how to build applications in Thena App Studio

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Deploy your Thena applications to production

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Build and manage AI agents with advanced capabilities

Agent Studio

Complete API reference documentation for the Thena Platform

API Reference

Core infrastructure services for the Thena platform

Platform APIs

Build and manage custom applications on Thena

App Studio APIs

Create and manage AI agents with advanced capabilities

Agent Studio APIs

Streamline support operations with intelligent ticket routing and automation

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Enable seamless collaboration across teams with shared workspaces and integrated tools

Team Collaboration

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Workflow Automation

Create, organize, and share knowledge base content for improved self-service

Knowledge Management

Manage customer accounts, track relationships, and monitor account health

Account Management

Track customer interactions, preferences, and communication history for personalized support

API reference

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