curl --request GET \
  --url https://platform.thena.ai/v1/csat/rules/{id} \
  --header 'x-api-key: <api-key>'

{
  "data": {
    "ok": true,
    "data": {
      "id": "e4d2a5b1-9c3f-4c8d-b1a2-3e4f5a6b7c8d",
      "name": "High Priority Ticket Survey",
      "description": "Sends CSAT surveys to customers with high priority tickets",
      "isActive": true,
      "priority": 10,
      "allFilters": {
        "ticket": {
          "standardFields": [
            {
              "field": "status",
              "operator": "=",
              "value": "open"
            }
          ],
          "customFields": []
        },
        "account": {
          "standardFields": [],
          "customFields": []
        },
        "contact": {
          "standardFields": [],
          "customFields": []
        }
      },
      "anyFilters": {
        "ticket": {
          "standardFields": [
            {
              "field": "priority",
              "operator": "=",
              "value": "high"
            }
          ],
          "customFields": []
        },
        "account": {
          "standardFields": [],
          "customFields": []
        },
        "contact": {
          "standardFields": [],
          "customFields": []
        }
      },
      "triggerConfig": {
        "enabled": true,
        "deliveryChannel": "email",
        "delayInMinutes": 0
      },
      "feedbackConfig": {
        "enabled": true,
        "feedbackType": "star",
        "includeCommentField": true,
        "brandingColor": "#0284c7"
      },
      "createdAt": "2023-08-01T12:00:00Z",
      "updatedAt": "2023-08-02T14:30:00Z"
    }
  },
  "status": true,
  "message": "CSAT rule fetched successfully",
  "timestamp": "2025-07-15T11:38:09.817Z"
}