curl --request GET \
  --url https://platform.thena.ai/v1/csat/rules/{id} \
  --header 'x-api-key: <api-key>'

import requests

url = "https://platform.thena.ai/v1/csat/rules/{id}"

headers = {"x-api-key": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {'x-api-key': '<api-key>'}};

fetch('https://platform.thena.ai/v1/csat/rules/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://platform.thena.ai/v1/csat/rules/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "x-api-key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://platform.thena.ai/v1/csat/rules/{id}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("x-api-key", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://platform.thena.ai/v1/csat/rules/{id}")
  .header("x-api-key", "<api-key>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://platform.thena.ai/v1/csat/rules/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["x-api-key"] = '<api-key>'

response = http.request(request)
puts response.read_body

{
  "data": {
    "ok": true,
    "data": {
      "id": "e4d2a5b1-9c3f-4c8d-b1a2-3e4f5a6b7c8d",
      "name": "High Priority Ticket Survey",
      "description": "Sends CSAT surveys to customers with high priority tickets",
      "isActive": true,
      "priority": 10,
      "allFilters": {
        "ticket": {
          "standardFields": [
            {
              "field": "status",
              "operator": "=",
              "value": "open"
            }
          ],
          "customFields": []
        },
        "account": {
          "standardFields": [],
          "customFields": []
        },
        "contact": {
          "standardFields": [],
          "customFields": []
        }
      },
      "anyFilters": {
        "ticket": {
          "standardFields": [
            {
              "field": "priority",
              "operator": "=",
              "value": "high"
            }
          ],
          "customFields": []
        },
        "account": {
          "standardFields": [],
          "customFields": []
        },
        "contact": {
          "standardFields": [],
          "customFields": []
        }
      },
      "triggerConfig": {
        "enabled": true,
        "deliveryChannel": "email",
        "delayInMinutes": 0
      },
      "feedbackConfig": {
        "enabled": true,
        "feedbackType": "star",
        "includeCommentField": true,
        "brandingColor": "#0284c7"
      },
      "createdAt": "2023-08-01T12:00:00Z",
      "updatedAt": "2023-08-02T14:30:00Z"
    }
  },
  "status": true,
  "message": "CSAT rule fetched successfully",
  "timestamp": "2025-07-15T11:38:09.817Z"
}

{
  "statusCode": 401,
  "message": "Unauthorized",
  "error": "Unauthorized"
}

{
  "statusCode": 403,
  "message": "Forbidden",
  "error": "Forbidden"
}

{
  "statusCode": 404,
  "message": "CSAT rule with ID rule123 not found",
  "error": "Not Found"
}

{
  "statusCode": 500,
  "message": "Internal Server Error",
  "error": "Internal Server Error"
}

{
  "statusCode": 503,
  "message": "Service Unavailable",
  "error": "Service Unavailable"
}