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PATCH
/
v1
/
csat
/
team
/
{teamUid}
/
update
Update the Csat setting for a team
curl --request PATCH \
  --url https://platform.thena.ai/v1/csat/team/{teamUid}/update \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <api-key>' \
  --data '
{
  "cooldownPeriodDays": 14,
  "emailConfigId": "<string>",
  "userCooldownPeriodDays": 14,
  "closedStatusIds": [
    "<string>"
  ]
}
'
{
  "data": {
    "ok": true,
    "data": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "team": {
        "id": "12345678910"
      },
      "organization": {
        "id": "98765432110"
      },
      "isEnabled": true,
      "cooldownPeriodDays": 21,
      "userCooldownPeriodDays": 60,
      "emailConfigId": "updated-email-config-456",
      "closedStatusIds": [
        "1",
        "2",
        "3",
        "4"
      ],
      "rules": [],
      "createdAt": "2023-01-01T00:00:00.000Z",
      "updatedAt": "2023-01-02T10:15:30.000Z"
    }
  },
  "status": true,
  "message": "Csat Setting updated successfully",
  "timestamp": "2025-07-15T11:38:09.817Z"
}

Authorizations

​
x-api-key
string
header
required

Enter your API key

Path Parameters

​
teamUid
string
required

Body

application/json
​
cooldownPeriodDays
number
required

Cooldown period in days

Example:

14

​
emailConfigId
string
required

The Email Config Id associated with the CSAT settings

​
userCooldownPeriodDays
number
required

The user cooldown period in days

Example:

14

​
closedStatusIds
string[]
required

The closed statuses associated with the CSAT settings

Response

Success - CSAT settings updated successfully