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GET
/
v1
/
csat
/
team
/
{teamUid}
Get CSAT settings by team ID
curl --request GET \
  --url https://platform.thena.ai/v1/csat/team/{teamUid} \
  --header 'x-api-key: <api-key>'
import requests

url = "https://platform.thena.ai/v1/csat/team/{teamUid}"

headers = {"x-api-key": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)
const options = {method: 'GET', headers: {'x-api-key': '<api-key>'}};

fetch('https://platform.thena.ai/v1/csat/team/{teamUid}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
CURLOPT_URL => "https://platform.thena.ai/v1/csat/team/{teamUid}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"x-api-key: <api-key>"
],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}
package main

import (
"fmt"
"net/http"
"io"
)

func main() {

url := "https://platform.thena.ai/v1/csat/team/{teamUid}"

req, _ := http.NewRequest("GET", url, nil)

req.Header.Add("x-api-key", "<api-key>")

res, _ := http.DefaultClient.Do(req)

defer res.Body.Close()
body, _ := io.ReadAll(res.Body)

fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.get("https://platform.thena.ai/v1/csat/team/{teamUid}")
.header("x-api-key", "<api-key>")
.asString();
require 'uri'
require 'net/http'

url = URI("https://platform.thena.ai/v1/csat/team/{teamUid}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["x-api-key"] = '<api-key>'

response = http.request(request)
puts response.read_body
{
  "data": {
    "ok": true,
    "data": {
      "id": "123e4567-e89b-12d3-a456-426614174000",
      "team": {
        "id": "12345678910"
      },
      "organization": {
        "id": "98765432110"
      },
      "isEnabled": true,
      "cooldownPeriodDays": 14,
      "userCooldownPeriodDays": 30,
      "emailConfigId": "email-config-123",
      "closedStatusIds": [
        "1",
        "2",
        "3"
      ],
      "rules": [
        {
          "id": "rule-123",
          "name": "High Priority Ticket Survey",
          "description": "Sends CSAT surveys to customers with high priority tickets",
          "isActive": true,
          "priority": 1,
          "createdAt": "2023-08-01T12:00:00Z",
          "updatedAt": "2023-08-02T14:30:00Z"
        }
      ],
      "createdAt": "2023-01-01T00:00:00.000Z",
      "updatedAt": "2023-01-01T00:00:00.000Z"
    }
  },
  "status": true,
  "message": "CSAT settings fetched successfully",
  "timestamp": "2025-07-15T11:38:09.817Z"
}
{
"statusCode": 401,
"message": "Unauthorized",
"error": "Unauthorized"
}
{
"statusCode": 403,
"message": "Forbidden",
"error": "Forbidden"
}
{
"statusCode": 404,
"message": "CSAT settings for team with ID team123 not found",
"error": "Not Found"
}
{
"statusCode": 500,
"message": "Internal Server Error",
"error": "Internal Server Error"
}
{
"statusCode": 503,
"message": "Service Unavailable",
"error": "Service Unavailable"
}

Authorizations

x-api-key
string
header
required

Enter your API key

Path Parameters

teamUid
string
required

Response

Success - CSAT settings fetched successfully