curl --request GET \
--url https://platform.thena.ai/v1/csat/team/{teamUid} \
--header 'x-api-key: <api-key>'
{
"data": {
"ok": true,
"data": {
"id": "123e4567-e89b-12d3-a456-426614174000",
"team": {
"id": "12345678910"
},
"organization": {
"id": "98765432110"
},
"isEnabled": true,
"cooldownPeriodDays": 14,
"userCooldownPeriodDays": 30,
"emailConfigId": "email-config-123",
"closedStatusIds": [
"1",
"2",
"3"
],
"rules": [
{
"id": "rule-123",
"name": "High Priority Ticket Survey",
"description": "Sends CSAT surveys to customers with high priority tickets",
"isActive": true,
"priority": 1,
"createdAt": "2023-08-01T12:00:00Z",
"updatedAt": "2023-08-02T14:30:00Z"
}
],
"createdAt": "2023-01-01T00:00:00.000Z",
"updatedAt": "2023-01-01T00:00:00.000Z"
}
},
"status": true,
"message": "CSAT settings fetched successfully",
"timestamp": "2025-07-15T11:38:09.817Z"
}
curl --request GET \
--url https://platform.thena.ai/v1/csat/team/{teamUid} \
--header 'x-api-key: <api-key>'
{
"data": {
"ok": true,
"data": {
"id": "123e4567-e89b-12d3-a456-426614174000",
"team": {
"id": "12345678910"
},
"organization": {
"id": "98765432110"
},
"isEnabled": true,
"cooldownPeriodDays": 14,
"userCooldownPeriodDays": 30,
"emailConfigId": "email-config-123",
"closedStatusIds": [
"1",
"2",
"3"
],
"rules": [
{
"id": "rule-123",
"name": "High Priority Ticket Survey",
"description": "Sends CSAT surveys to customers with high priority tickets",
"isActive": true,
"priority": 1,
"createdAt": "2023-08-01T12:00:00Z",
"updatedAt": "2023-08-02T14:30:00Z"
}
],
"createdAt": "2023-01-01T00:00:00.000Z",
"updatedAt": "2023-01-01T00:00:00.000Z"
}
},
"status": true,
"message": "CSAT settings fetched successfully",
"timestamp": "2025-07-15T11:38:09.817Z"
}
Enter your API key
Success - CSAT settings fetched successfully
The response is of type any
.