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Overview

Whether you’re logged in or logged out, resetting your password on Thena is quick and hassle-free.

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If you’re logged in

🔑 If you’re logged in, you can reset your password anytime from your account settings:

  1. Go to Organization settings → Personal → Security & access.
  2. Click Reset password.
  3. Enter your current password, then choose a new one.

✅ This method ensures you’re in control of your password while actively logged in.

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If you’re logged out

📧 Forgot your password or can’t log in? No worries.

  1. Go to the sign-in page.
  2. Click Reset password.
  3. Enter your email address.
  4. You’ll receive a reset link via email.
  5. Click the link to set a new password and regain access.

⏳ Reset links expire in 48 hours. If yours has expired, just click Resend on the sign-in page to get a fresh one instantly.

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Pro tips

🛡 Follow these best practices for password security:

  • Use a strong password—we recommend at least 12 characters with a mix of letters, numbers, and symbols.
  • Reset your password regularly for improved security.
  • Reach out to your admin or support if you’re having trouble accessing your email.