Overview
Whether you’re logged in or logged out, resetting your password on Thena is quick and hassle-free.If you’re logged in
🔑 If you’re logged in, you can reset your password anytime from your account settings:
- Go to Organization settings → Personal → Security & access.
- Click Reset password.
- Enter your current password, then choose a new one.
✅ This method ensures you’re in control of your password while actively logged in.
If you’re logged out
📧 Forgot your password or can’t log in? No worries.
- Go to the sign-in page.
- Click Reset password.
- Enter your email address.
- You’ll receive a reset link via email.
- Click the link to set a new password and regain access.
⏳ Reset links expire in 48 hours. If yours has expired, just click Resend on the sign-in page to get a fresh one instantly.
Pro tips
🛡 Follow these best practices for password security:
- Use a strong password—we recommend at least 12 characters with a mix of letters, numbers, and symbols.
- Reset your password regularly for improved security.
- Reach out to your admin or support if you’re having trouble accessing your email.