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Your profile in Thena is more than just a label—it’s your identity across every conversation, ticket, note, and task.

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✍️ Set your name

Give yourself a name that your teammates and customers will recognize. Whether it’s your full name, a preferred nickname, or something fun for internal use—this is how you’ll appear across the platform.

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📸 Upload a profile photo

Add a photo to personalize your presence. Your image will be visible wherever you take action in Thena—so people always know it’s you behind that reply, note, or task.

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📧 View your email

Your email address is tied to your account identity and workspace activity in Thena. It is visible here for reference, but editing is not supported. If you need to use a different email, please contact your admin or create a new account.

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🌐 Where your profile appears

Your name and photo will show up:

In messages and replies

On internal notes and comments

Across tasks, tickets, and activity logs

Anywhere you leave your mark in Thena

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🚀 Why it matters

Consistency builds trust. With a name and photo that reflect you, your team knows who’s handling what, and customers get a seamless, human experience—even in a high-scale, fast-paced support environment.