curl --request PATCH \
  --url https://sla.thena.ai/v1/sla/priorities \
  --header 'Content-Type: application/json' \
  --data '
{
  "teamId": "team-123456",
  "entityType": "ticket",
  "priorityUpdates": [
    {
      "id": "policy-123",
      "priority": 1
    },
    {
      "id": "policy-456",
      "priority": 2
    }
  ]
}
'

import requests

url = "https://sla.thena.ai/v1/sla/priorities"

payload = {
    "teamId": "team-123456",
    "entityType": "ticket",
    "priorityUpdates": [
        {
            "id": "policy-123",
            "priority": 1
        },
        {
            "id": "policy-456",
            "priority": 2
        }
    ]
}
headers = {"Content-Type": "application/json"}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {'Content-Type': 'application/json'},
  body: JSON.stringify({
    teamId: 'team-123456',
    entityType: 'ticket',
    priorityUpdates: [{id: 'policy-123', priority: 1}, {id: 'policy-456', priority: 2}]
  })
};

fetch('https://sla.thena.ai/v1/sla/priorities', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://sla.thena.ai/v1/sla/priorities",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'teamId' => 'team-123456',
    'entityType' => 'ticket',
    'priorityUpdates' => [
        [
                'id' => 'policy-123',
                'priority' => 1
        ],
        [
                'id' => 'policy-456',
                'priority' => 2
        ]
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://sla.thena.ai/v1/sla/priorities"

	payload := strings.NewReader("{\n  \"teamId\": \"team-123456\",\n  \"entityType\": \"ticket\",\n  \"priorityUpdates\": [\n    {\n      \"id\": \"policy-123\",\n      \"priority\": 1\n    },\n    {\n      \"id\": \"policy-456\",\n      \"priority\": 2\n    }\n  ]\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.patch("https://sla.thena.ai/v1/sla/priorities")
  .header("Content-Type", "application/json")
  .body("{\n  \"teamId\": \"team-123456\",\n  \"entityType\": \"ticket\",\n  \"priorityUpdates\": [\n    {\n      \"id\": \"policy-123\",\n      \"priority\": 1\n    },\n    {\n      \"id\": \"policy-456\",\n      \"priority\": 2\n    }\n  ]\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://sla.thena.ai/v1/sla/priorities")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n  \"teamId\": \"team-123456\",\n  \"entityType\": \"ticket\",\n  \"priorityUpdates\": [\n    {\n      \"id\": \"policy-123\",\n      \"priority\": 1\n    },\n    {\n      \"id\": \"policy-456\",\n      \"priority\": 2\n    }\n  ]\n}"

response = http.request(request)
puts response.read_body

[
  {
    "name": "High Priority Ticket SLA",
    "description": "SLA policy for handling high priority tickets",
    "entityType": "ticket",
    "filter": {
      "all": [
        {
          "entity": "ticket",
          "field": "status",
          "operator": "equals",
          "values": [
            {
              "label": "Open"
            }
          ]
        }
      ],
      "any": [
        {
          "entity": "ticket",
          "field": "priority",
          "operator": "in",
          "values": [
            {
              "label": "High Priority"
            },
            {
              "label": "Medium Priority"
            }
          ]
        }
      ]
    },
    "policyMetrics": [
      {
        "metric": "FIRST_RESPONSE_TIME",
        "default": true,
        "durationInMinutes": "120",
        "specific": [
          {
            "entity": "ticket",
            "field": "priority",
            "operator": "equals",
            "values": [
              {
                "label": "High Priority"
              }
            ],
            "durationInMinutes": "60"
          }
        ]
      }
    ],
    "pauseConditions": {
      "all": [
        {
          "entity": "ticket",
          "field": "status",
          "operator": "equals",
          "values": [
            {
              "label": "Open"
            }
          ]
        }
      ],
      "any": [
        {
          "entity": "ticket",
          "field": "priority",
          "operator": "in",
          "values": [
            {
              "label": "High Priority"
            },
            {
              "label": "Medium Priority"
            }
          ]
        }
      ]
    },
    "teamId": "<string>",
    "organizationId": "<string>",
    "version": 123,
    "priority": 123,
    "isActive": true,
    "uid": "<string>",
    "createdAt": "2023-11-07T05:31:56Z",
    "updatedAt": "2023-11-07T05:31:56Z"
  }
]