Articles provide structured knowledge that your customers can access through your help center. They support rich formatting, collaboration features, and version control to ensure your content stays accurate and up-to-date.
Save work-in-progress articles without making them public. Drafts are only visible to your team members.
Version history
Access a complete history of all changes made to an article. You can view, compare, and restore previous versions as needed.
Publishing options
Articles can be published individually or as part of a coordinated help center launch. You control exactly when your content becomes available to users.