Contact fields allow you to structure, enrich, and extend information about individual contacts in your workspace. While Account fields operate at the organization level, Contact fields give you control at the person level—ideal for segmentation, personalization, and automation.
Thena provides one editable standard field for contacts:
Contact type
Primary, Billing, Legal, Executive, Other
You can edit the values of the Type field, assign icons, and apply colors to visually differentiate contact types. Whether you’re tagging a VP, billing coordinator, or legal signatory—this helps ensure clarity and precision.Other standard contact fields—like Email, Phone Number, Is Active, etc.—come built-in and are non-editable. These fields power core functionality and integrations within Thena.
Contact fields make your customer data smarter. With structured attributes at your fingertips, you can slice and dice your contact base, personalize outreach, route tickets intelligently, and build automations that feel human.