Get account note - Thena AI

MCP tool: `get_account_note`

Retrieves detailed information about a specific account note by its unique identifier. This tool provides comprehensive note details including content, type, visibility, attachments, and author information.

Example prompt

Get account note with ID NOTE001

Input parameters

Name	Type	Required	Description
noteId	string	Yes	The unique identifier of the account note to retrieve

Response fields

Below are the fields you may see in the response:

Field	Type	Description
id	string	Unique identifier of the note
accountId	string	ID of the account the note belongs to
account	string	Name of the account
content	string	The content of the note
type	string	The type of the note (e.g., “Internal”, “Customer”)
typeId	string	ID of the note type attribute
typeConfiguration	object	Configuration of the note type
visibility	string	The visibility of the note (e.g., “private”, “public”)
attachments	array	Array of file attachments for the note
author	string	Name of the note author
authorId	string	ID of the note author
authorEmail	string	Email of the note author
metadata	object	Additional metadata for the note
createdAt	string (ISO8601)	Creation timestamp
updatedAt	string (ISO8601)	Last update timestamp

Sample response

{
  "data": {
    "id": "NOTE001",
    "accountId": "ACC001",
    "account": "Acme Corporation",
    "content": "Customer has been experiencing intermittent issues over the past month. Consider upgrading their account to premium support tier for better monitoring. The performance metrics show a 15% degradation during peak hours, which aligns with their reported issues. I've scheduled a technical review meeting for next Tuesday to discuss potential solutions.",
    "type": "Internal",
    "typeId": "TYPE001",
    "typeConfiguration": {
      "id": "TYPE001",
      "name": "Internal",
      "color": "#3B82F6"
    },
    "visibility": "private",
    "attachments": [
      {
        "id": "ATTACH001",
        "fileName": "performance_report.pdf",
        "fileSize": 1024000,
        "fileType": "application/pdf",
        "url": "https://example.com/files/performance_report.pdf"
      },
      {
        "id": "ATTACH002",
        "fileName": "metrics_dashboard.png",
        "fileSize": 512000,
        "fileType": "image/png",
        "url": "https://example.com/files/metrics_dashboard.png"
      }
    ],
    "author": "John Doe",
    "authorId": "USER001",
    "authorEmail": "john.doe@company.com",
    "metadata": {
      "priority": "high",
      "tags": ["performance", "support", "upgrade"],
      "followUpRequired": true,
      "escalationLevel": "medium"
    },
    "createdAt": "2025-07-24T07:19:10.258Z",
    "updatedAt": "2025-07-24T07:19:10.258Z"
  },
  "status": true,
  "message": "Account note retrieved successfully!",
  "timestamp": "2025-07-25T12:50:38.937Z"
}