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MCP tool: get_account_note

Retrieves detailed information about a specific account note by its unique identifier. This tool provides comprehensive note details including content, type, visibility, attachments, and author information.

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Example prompt

Get account note with ID NOTE001

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Input parameters

NameTypeRequiredDescription
noteIdstringYesThe unique identifier of the account note to retrieve

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Response fields

Below are the fields you may see in the response:
FieldTypeDescription
idstringUnique identifier of the note
accountIdstringID of the account the note belongs to
accountstringName of the account
contentstringThe content of the note
typestringThe type of the note (e.g., “Internal”, “Customer”)
typeIdstringID of the note type attribute
typeConfigurationobjectConfiguration of the note type
visibilitystringThe visibility of the note (e.g., “private”, “public”)
attachmentsarrayArray of file attachments for the note
authorstringName of the note author
authorIdstringID of the note author
authorEmailstringEmail of the note author
metadataobjectAdditional metadata for the note
createdAtstring (ISO8601)Creation timestamp
updatedAtstring (ISO8601)Last update timestamp

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Sample response

{
  "data": {
    "id": "NOTE001",
    "accountId": "ACC001",
    "account": "Acme Corporation",
    "content": "Customer has been experiencing intermittent issues over the past month. Consider upgrading their account to premium support tier for better monitoring. The performance metrics show a 15% degradation during peak hours, which aligns with their reported issues. I've scheduled a technical review meeting for next Tuesday to discuss potential solutions.",
    "type": "Internal",
    "typeId": "TYPE001",
    "typeConfiguration": {
      "id": "TYPE001",
      "name": "Internal",
      "color": "#3B82F6"
    },
    "visibility": "private",
    "attachments": [
      {
        "id": "ATTACH001",
        "fileName": "performance_report.pdf",
        "fileSize": 1024000,
        "fileType": "application/pdf",
        "url": "https://example.com/files/performance_report.pdf"
      },
      {
        "id": "ATTACH002",
        "fileName": "metrics_dashboard.png",
        "fileSize": 512000,
        "fileType": "image/png",
        "url": "https://example.com/files/metrics_dashboard.png"
      }
    ],
    "author": "John Doe",
    "authorId": "USER001",
    "authorEmail": "john.doe@company.com",
    "metadata": {
      "priority": "high",
      "tags": ["performance", "support", "upgrade"],
      "followUpRequired": true,
      "escalationLevel": "medium"
    },
    "createdAt": "2025-07-24T07:19:10.258Z",
    "updatedAt": "2025-07-24T07:19:10.258Z"
  },
  "status": true,
  "message": "Account note retrieved successfully!",
  "timestamp": "2025-07-25T12:50:38.937Z"
}