Collaborate with customers on Microsoft Teams with Thena.
Teams to Thena chat mirroring
Message threads
Channel mapping
Reactions & emojis
File attachments
Rich text formatting
Enable Microsoft Teams
Download custom app
Upload to Teams
Chat with Thena bot
Authorize permissions
Complete in Thena web app
Select Thena teams
Go to team settings
Navigate to channel mapping
View available channels
Map channels to Thena
What permissions are required for MS Teams integration?
How does message posting work between platforms?
What if my Thena and MS Teams email addresses don't match?
Why aren't my messages reaching Teams?
Why do my messages show as 'edited' in Teams?
What should I do if my user token expires?
Do I need Teams licenses for all my team members?
Which channel types are supported?
What message formatting is supported?