Override SLA for a job
curl --request POST \
--url https://sla.thena.ai/v1/sla/override-sla \
--header 'Content-Type: application/json' \
--data '
{
"entityId": "entity-123456",
"entityType": "ticket",
"metricOverrides": [
{
"durationInMinutes": 120,
"metric": "response_time"
}
]
}
'import requests
url = "https://sla.thena.ai/v1/sla/override-sla"
payload = {
"entityId": "entity-123456",
"entityType": "ticket",
"metricOverrides": [
{
"durationInMinutes": 120,
"metric": "response_time"
}
]
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
entityId: 'entity-123456',
entityType: 'ticket',
metricOverrides: [{durationInMinutes: 120, metric: 'response_time'}]
})
};
fetch('https://sla.thena.ai/v1/sla/override-sla', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://sla.thena.ai/v1/sla/override-sla",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'entityId' => 'entity-123456',
'entityType' => 'ticket',
'metricOverrides' => [
[
'durationInMinutes' => 120,
'metric' => 'response_time'
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://sla.thena.ai/v1/sla/override-sla"
payload := strings.NewReader("{\n \"entityId\": \"entity-123456\",\n \"entityType\": \"ticket\",\n \"metricOverrides\": [\n {\n \"durationInMinutes\": 120,\n \"metric\": \"response_time\"\n }\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://sla.thena.ai/v1/sla/override-sla")
.header("Content-Type", "application/json")
.body("{\n \"entityId\": \"entity-123456\",\n \"entityType\": \"ticket\",\n \"metricOverrides\": [\n {\n \"durationInMinutes\": 120,\n \"metric\": \"response_time\"\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://sla.thena.ai/v1/sla/override-sla")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"entityId\": \"entity-123456\",\n \"entityType\": \"ticket\",\n \"metricOverrides\": [\n {\n \"durationInMinutes\": 120,\n \"metric\": \"response_time\"\n }\n ]\n}"
response = http.request(request)
puts response.read_bodySLA Duration
Override SLA for a job
POST
/
v1
/
sla
/
override-sla
Override SLA for a job
curl --request POST \
--url https://sla.thena.ai/v1/sla/override-sla \
--header 'Content-Type: application/json' \
--data '
{
"entityId": "entity-123456",
"entityType": "ticket",
"metricOverrides": [
{
"durationInMinutes": 120,
"metric": "response_time"
}
]
}
'import requests
url = "https://sla.thena.ai/v1/sla/override-sla"
payload = {
"entityId": "entity-123456",
"entityType": "ticket",
"metricOverrides": [
{
"durationInMinutes": 120,
"metric": "response_time"
}
]
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
entityId: 'entity-123456',
entityType: 'ticket',
metricOverrides: [{durationInMinutes: 120, metric: 'response_time'}]
})
};
fetch('https://sla.thena.ai/v1/sla/override-sla', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://sla.thena.ai/v1/sla/override-sla",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'entityId' => 'entity-123456',
'entityType' => 'ticket',
'metricOverrides' => [
[
'durationInMinutes' => 120,
'metric' => 'response_time'
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://sla.thena.ai/v1/sla/override-sla"
payload := strings.NewReader("{\n \"entityId\": \"entity-123456\",\n \"entityType\": \"ticket\",\n \"metricOverrides\": [\n {\n \"durationInMinutes\": 120,\n \"metric\": \"response_time\"\n }\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://sla.thena.ai/v1/sla/override-sla")
.header("Content-Type", "application/json")
.body("{\n \"entityId\": \"entity-123456\",\n \"entityType\": \"ticket\",\n \"metricOverrides\": [\n {\n \"durationInMinutes\": 120,\n \"metric\": \"response_time\"\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://sla.thena.ai/v1/sla/override-sla")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"entityId\": \"entity-123456\",\n \"entityType\": \"ticket\",\n \"metricOverrides\": [\n {\n \"durationInMinutes\": 120,\n \"metric\": \"response_time\"\n }\n ]\n}"
response = http.request(request)
puts response.read_body⌘I