API reference
Platform
- Search
- Users
- Teams
- Tickets
- Tags
- Ticket tags
- Accounts
- Forms
- Comments
- Emoji actions
- Custom object fields
- Custom objects
- Object records
- Views
- Views types
- Draft tickets
- Storage
- Reactions
Workflows
- Workflows
Apps platform
- App creation
- App installation
- App uninstallation
- App reinstallation
- Incoming webhook
Comments
Get a comment
GET
/
v1
/
comments
/
{commentId}
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curl --request GET \
--url https://platform.thena.ai/v1/comments/{commentId} \
--header 'x-api-key: <api-key>'
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{
"id": "<string>",
"content": "<string>",
"contentHtml": "<string>",
"contentJson": "<string>",
"contentMarkdown": "<string>",
"isEdited": true,
"threadName": "<string>",
"commentVisibility": "<string>",
"commentType": "<string>",
"isPinned": true,
"sourceEmailId": "<string>",
"metadata": {},
"parentCommentId": "<string>",
"createdAt": "<string>",
"updatedAt": "<string>",
"author": "<string>",
"authorId": "<string>",
"authorUserType": "<string>",
"customerContactId": "<string>",
"customerContactEmail": "<string>",
"customerContactFirstName": "<string>",
"customerContactLastName": "<string>",
"customerContactAvatarUrl": "<string>",
"authorAvatarUrl": "<string>",
"impersonatedUserEmail": "<string>",
"impersonatedUserName": "<string>",
"impersonatedUserAvatar": "<string>",
"attachments": [
"<string>"
]
}
Authorizations
Enter your API key
Path Parameters
Response
200
application/json
Operation successful
The response is of type object
.
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curl --request GET \
--url https://platform.thena.ai/v1/comments/{commentId} \
--header 'x-api-key: <api-key>'
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{
"id": "<string>",
"content": "<string>",
"contentHtml": "<string>",
"contentJson": "<string>",
"contentMarkdown": "<string>",
"isEdited": true,
"threadName": "<string>",
"commentVisibility": "<string>",
"commentType": "<string>",
"isPinned": true,
"sourceEmailId": "<string>",
"metadata": {},
"parentCommentId": "<string>",
"createdAt": "<string>",
"updatedAt": "<string>",
"author": "<string>",
"authorId": "<string>",
"authorUserType": "<string>",
"customerContactId": "<string>",
"customerContactEmail": "<string>",
"customerContactFirstName": "<string>",
"customerContactLastName": "<string>",
"customerContactAvatarUrl": "<string>",
"authorAvatarUrl": "<string>",
"impersonatedUserEmail": "<string>",
"impersonatedUserName": "<string>",
"impersonatedUserAvatar": "<string>",
"attachments": [
"<string>"
]
}
Assistant
Responses are generated using AI and may contain mistakes.