Complete guide to handling app webhooks
event_type
field:
app:installation
: Sent when your app is first installedapp:reinstall
: Sent when an installation needs reconfigurationapp:uninstall
: Sent when your app is uninstalledapp:configuration:update
: Sent when settings are updatedapp:team:added
: Sent when access is granted to new teamsapp:team:removed
: Sent when team access is revokedapp:installation
event:
updated_by
and updated_at
instead of created_by
and created_at
. The bot_token
might be redacted in update events.message.eventType
field in the payload (e.g., ticket:created
, ticket:comment:added
).
ticket:created
event:
bot_token
, installation_id
, and other credentials securelymessage.eventType
message.payload
bot_token
) securely