Draft tickets
Create a new ticket draft
POST
Authorizations
Enter JWT bearer token
Enter organization ID
Body
application/json
The title of the ticket
The email of the requestor
The ID of the team
The scope of the draft
Available options:
personal
, team
The ID of the assigned agent
The description of the ticket
The email of the submitter
The ID of the status
The ID of the priority
The ID of the type
Whether the ticket is private
The attachment URLs
The custom field values
Additional metadata for the draft
The ID of the account