SLA duration
Get the duration left for a job
GET
Query Parameters
The unique identifier of the organization
Example:
"org-123456"
The unique identifier of the team
Example:
"team-123456"
The unique identifier of the entity
Example:
"entity-123456"
The type of the entity
Example:
"issue"
The metric to be used for the SLA job
Available options:
first_time_response
, next_time_response
, total_resolution_time
, update_time
Example:
"response_time"
Response
200
application/json
Operation successful
The remaining duration in working minutes until SLA breach
Example:
120
The current status of the SLA job
Available options:
RUNNING
, PAUSED
, COMPLETED
, BREACHED
Example:
"RUNNING"
The timestamp for the next attempt
Example:
"2024-03-21T10:00:00Z"