> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thena.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Tags

> Enhance categorization and searchability across your knowledge base.

Tags enhance categorization and searchability across your knowledge base.

## Why use tags

<CardGroup cols={3}>
  <Card title="Improve discovery" icon="magnifying-glass">
    Enhance article discovery using targeted keywords that match user search patterns.
  </Card>

  <Card title="Flexible organization" icon="folder-tree">
    Group content logically without changing your knowledge base hierarchy or structure.
  </Card>

  <Card title="Smart content" icon="lightbulb">
    Enable smart filters and related content surfacing to help users find what they need.
  </Card>
</CardGroup>

## Adding tags to articles

<Steps>
  <Step title="Access the tags section">
    While creating or editing an article, locate the tags section in the article editor.
  </Step>

  <Step title="Add relevant tags">
    Add one or more relevant tags that accurately describe the article content. You can use existing tags or create new ones.
  </Step>

  <Step title="Save and publish">
    Save or publish your article. Tags will be immediately indexed for search and filtering.
  </Step>
</Steps>

## Tag best practices

<AccordionGroup>
  <Accordion title="Consistency" icon="check-double">
    <ul className="ml-6 space-y-2">
      <li>Use a consistent naming convention for all tags (e.g., singular nouns).</li>
      <li>Reuse existing tags when possible instead of creating similar variations.</li>
      <li>Consider creating a controlled vocabulary of approved tags.</li>
    </ul>
  </Accordion>

  <Accordion title="Relevance" icon="bullseye">
    <ul className="ml-6 space-y-2">
      <li>Choose tags that directly relate to the article content.</li>
      <li>Avoid overly generic tags that could apply to most articles.</li>
      <li>Include both technical terms and common language alternatives when appropriate.</li>
    </ul>
  </Accordion>

  <Accordion title="Quantity" icon="hashtag">
    <ul className="ml-6 space-y-2">
      <li>Aim for 3-5 tags per article for optimal searchability.</li>
      <li>Too few tags limit discoverability; too many dilute relevance.</li>
      <li>Prioritize the most important concepts rather than tagging every minor topic.</li>
    </ul>
  </Accordion>
</AccordionGroup>

## Managing tags

<div className="border border-gray-200 dark:border-gray-800 rounded-lg overflow-hidden">
  <div className="flex items-start bg-blue-50 dark:bg-blue-900 p-0">
    <div className="border-l-4 border-blue-400 dark:border-blue-600 pl-3 py-2">
      Tag management tools.
    </div>
  </div>

  <div className="px-4 py-3">
    <p>Access tag management from the knowledge base settings:</p>

    <ul className="ml-6 space-y-2 mt-2">
      <li>View all tags currently in use across your knowledge base.</li>
      <li>Merge similar tags to reduce duplication.</li>
      <li>Rename tags to improve clarity or consistency.</li>
      <li>Delete unused or irrelevant tags.</li>
      <li>See which articles use each tag.</li>
    </ul>
  </div>
</div>

## Using tags for navigation

<CardGroup cols={2}>
  <Card title="Tag clouds" icon="cloud">
    Display popular tags in your help center to guide users toward common topics.
  </Card>

  <Card title="Related articles" icon="link">
    Automatically suggest related content based on shared tags.
  </Card>

  <Card title="Filtered views" icon="filter">
    Allow users to filter article lists by selecting one or more tags.
  </Card>

  <Card title="Tag pages" icon="tag">
    Create dedicated pages that list all content with a specific tag.
  </Card>
</CardGroup>