> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thena.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing plans

> Comprehensive overview of Thena pricing plans, features, and capabilities for every team size.

Thena offers flexible pricing plans designed to scale with your team—from startups to enterprise organizations. Every plan includes AI capabilities as the baseline, ensuring you get intelligent customer support features regardless of your tier.

## ✨ Starter plan

**Perfect for getting started with human-only support**

* **Price**: \$29/user/month
* **User limit**: Up to 5 user seats
* **Ticket volume**: Up to 1,000 tickets/month
* **Channels**: Slack & Email

### Starter plan features

<CardGroup cols={2}>
  <Card title="Core ticketing" icon="ticket">
    Full ticketing platform with account management and basic workflows
  </Card>

  <Card title="AI foundation" icon="robot">
    AI ticket detection, title, descripton, priority, sentiment for Slack tickets
  </Card>

  <Card title="Multi-channel" icon="comments">
    Native Slack and email support for seamless communication
  </Card>
</CardGroup>

**Ideal for**: Small teams, startups, or organizations testing Thena's capabilities.

***

## ⭐ Standard plan

**Advanced AI capabilities with comprehensive features**

* **Price**:
  * \$79/user/month (billed annually)
  * \$99/user/month (billed monthly)
* **Everything in Starter plan**, plus:

### Standard plan features

<CardGroup cols={2}>
  <Card title="AI auto-responses" icon="reply">
    Intelligent automated responses to common customer inquiries
  </Card>

  <Card title="AI Co-pilot" icon="user-robot">
    Advanced AI assistance for agents with contextual suggestions and insights
  </Card>

  <Card title="MCP integration" icon="plug">
    Model Context Protocol for enhanced AI capabilities
  </Card>

  <Card title="Multi channel support" icon="globe">
    Additional Channels - AI native Web chat
  </Card>

  <Card title="APIs" icon="code">
    API access for custom integrations
  </Card>

  <Card title="Webhooks" icon="webhook">
    Webhook capabilities for real-time integrations
  </Card>
</CardGroup>

**Ideal for**: Growing teams that need advanced AI features and multi-channel support.

***

## 🏢 Enterprise plan

**Enterprise-grade security with dedicated support and unlimited AI capabilities**

* **Price**: Custom pricing (contact sales)
* **Everything in Standard plan**, plus:

### Enterprise plan features

<CardGroup cols={2}>
  <Card title="Unlimited MCP" icon="infinity">
    No limits on Model Context Protocol usage and integrations
  </Card>

  <Card title="Microsoft Teams" icon="microsoft">
    Native Microsoft Teams integration for enterprise workflows
  </Card>

  <Card title="Enterprise APIs" icon="shield">
    Advanced API capabilities with enterprise-grade security
  </Card>

  <Card title="Enterprise security" icon="lock">
    Advanced security features, compliance, and audit trails
  </Card>

  <Card title="Dedicated support" icon="headset">
    Priority support with dedicated account management
  </Card>

  <Card title="Account owner" icon="user-crown">
    Dedicated account owner for personalized service and guidance
  </Card>
</CardGroup>

**Ideal for**: Large organizations requiring advanced security, full API access and unlimited AI capabilities.

***

## 💡 Getting started

<CardGroup cols={2}>
  <Card title="Book enterprise demo" icon="calendar" href="https://cal.com/team/thena-sales/product-walkthrough">
    Schedule a personalized demo for enterprise features
  </Card>
</CardGroup>

Ready to transform your customer support with AI-powered capabilities?

***

## 📞 Need help choosing?

Our team is here to help you select the perfect plan for your organization's needs. Whether you're a startup looking to scale or an enterprise requiring custom solutions, we'll work with you to find the right fit.

**Contact our sales team**: [Book a demo](https://cal.com/team/thena-sales/product-walkthrough) or reach out to discuss your specific requirements.

For the most up-to-date pricing information and detailed feature comparisons, refer to our official pricing page: [https://www.thena.ai/pricing](https://www.thena.ai/pricing)