> ## Documentation Index > Fetch the complete documentation index at: https://docs.thena.ai/llms.txt > Use this file to discover all available pages before exploring further. # 🤖 June 10, 2025 > AI Web chat

## AI web chat We're excited to announce the release of our new Web chat feature, an AI-native support experience that can be embedded into any website or web app. This powerful tool empowers your users to engage instantly with an AI agent who can respond using your uploaded documentation, and if needed, gracefully hand off to a human agent by creating a support ticket. ### Key features * **Instant AI-powered responses** using your own documentation * **Seamless handoff** to human agents when needed * **Fully customizable appearance** to match your brand * **Easy deployment** with a simple JavaScript snippet ### How to enable Web chat 1. Go to Organization > Click Sources 2. Enable Web chat > Select team 3. Once you are in Team settings > Configure how you want Web chat to look like 4. Once that is done, just Copy the script and deploy it in your End of `` tag [Learn more about Web chat](/guides/sources/web-chat)