> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thena.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get account note

> MCP tool to retrieve a specific account note by ID from the Thena platform.

import Admonition from '@theme/Admonition';

### MCP tool: `get_account_note`

Retrieves detailed information about a specific account note by its unique identifier. This tool provides comprehensive note details including content, type, visibility, attachments, and author information.

<Admonition type="note">
  You must provide the note ID to retrieve the specific account note details.
</Admonition>

### Example prompt

```prompt theme={null}
Get account note with ID NOTE001
```

<Admonition type="info">
  When you use this prompt in a chat with the model (with the MCP tool registered), the model will automatically call the <code>get\_account\_note</code> tool with the correct arguments.
</Admonition>

### Input parameters

| Name   | Type   | Required | Description                                           |
| ------ | ------ | -------- | ----------------------------------------------------- |
| noteId | string | Yes      | The unique identifier of the account note to retrieve |

### Response fields

Below are the fields you may see in the response:

<table>
  <thead>
    <tr>
      <th>Field</th>
      <th>Type</th>
      <th>Description</th>
    </tr>
  </thead>

  <tbody>
    <tr><td>id</td><td>string</td><td>Unique identifier of the note</td></tr>
    <tr><td>accountId</td><td>string</td><td>ID of the account the note belongs to</td></tr>
    <tr><td>account</td><td>string</td><td>Name of the account</td></tr>
    <tr><td>content</td><td>string</td><td>The content of the note</td></tr>
    <tr><td>type</td><td>string</td><td>The type of the note (e.g., "Internal", "Customer")</td></tr>
    <tr><td>typeId</td><td>string</td><td>ID of the note type attribute</td></tr>
    <tr><td>typeConfiguration</td><td>object</td><td>Configuration of the note type</td></tr>
    <tr><td>visibility</td><td>string</td><td>The visibility of the note (e.g., "private", "public")</td></tr>
    <tr><td>attachments</td><td>array</td><td>Array of file attachments for the note</td></tr>
    <tr><td>author</td><td>string</td><td>Name of the note author</td></tr>
    <tr><td>authorId</td><td>string</td><td>ID of the note author</td></tr>
    <tr><td>authorEmail</td><td>string</td><td>Email of the note author</td></tr>
    <tr><td>metadata</td><td>object</td><td>Additional metadata for the note</td></tr>
    <tr><td>createdAt</td><td>string (ISO8601)</td><td>Creation timestamp</td></tr>
    <tr><td>updatedAt</td><td>string (ISO8601)</td><td>Last update timestamp</td></tr>
  </tbody>
</table>

### Sample response

```json theme={null}
{
  "data": {
    "id": "NOTE001",
    "accountId": "ACC001",
    "account": "Acme Corporation",
    "content": "Customer has been experiencing intermittent issues over the past month. Consider upgrading their account to premium support tier for better monitoring. The performance metrics show a 15% degradation during peak hours, which aligns with their reported issues. I've scheduled a technical review meeting for next Tuesday to discuss potential solutions.",
    "type": "Internal",
    "typeId": "TYPE001",
    "typeConfiguration": {
      "id": "TYPE001",
      "name": "Internal",
      "color": "#3B82F6"
    },
    "visibility": "private",
    "attachments": [
      {
        "id": "ATTACH001",
        "fileName": "performance_report.pdf",
        "fileSize": 1024000,
        "fileType": "application/pdf",
        "url": "https://example.com/files/performance_report.pdf"
      },
      {
        "id": "ATTACH002",
        "fileName": "metrics_dashboard.png",
        "fileSize": 512000,
        "fileType": "image/png",
        "url": "https://example.com/files/metrics_dashboard.png"
      }
    ],
    "author": "John Doe",
    "authorId": "USER001",
    "authorEmail": "john.doe@company.com",
    "metadata": {
      "priority": "high",
      "tags": ["performance", "support", "upgrade"],
      "followUpRequired": true,
      "escalationLevel": "medium"
    },
    "createdAt": "2025-07-24T07:19:10.258Z",
    "updatedAt": "2025-07-24T07:19:10.258Z"
  },
  "status": true,
  "message": "Account note retrieved successfully!",
  "timestamp": "2025-07-25T12:50:38.937Z"
}
```

<Admonition type="tip">
  Always pass an object as input, even if empty, to avoid errors when calling the tool directly.
</Admonition>

***